Ordering By E-Mail

Due to credit card company regulations, we cannot accept credit card orders by e-mail. Please use our secure on-line shopping cart or phone for credit card orders.

Once you have set up an account with us and your information is already on file in our system, you can place orders by e-mail if you so wish. When ordering by E-mail, please be sure to include all of the information as described below. Also, please include a return E-mail address, so we can acknowledge receipt of your order.

Information Required When Ordering

When placing an order by E-mail, please be sure to include the following information:

• Your Name
• Your full mailing address including Postal Code
• Your home (evening) telephone number
• Your work (day) telephone number
• Your desired method of shipping
• Your desired method of payment

DO NOT send credit card information via e-mail. E-mail is not a secure method for transmitting credit card information.

Include the following product information on each item you wish to order:

• The quantity of the item you wish to order
• The Great Hobbies part number of the item
• A brief description of the item
• If you wish to have the item backordered if it is currently out of stock

If all of these pieces of information are not included, we may be unable to fill your order or unable to contact you if we have questions with regard to your order.